Cyber Security Analyst I - Alamo Regional Security Operations Center (ARSOC)

Under general supervision, is responsible for ensuring proprietary and sensitive information is secure through coalescing security information from a variety of security tools to analyze events and alerts for the purpose of mitigating threats. Exercises no supervision. Work Location Alamo Regional Security Operations Center (ARSOC), 638 Davy Crockett, San Antonio, TX 78226 Work Hours Varies; shift work, flex hours, based on department needs

• Operates, maintains, and analyzes security systems, security logs, network logs, and device logs.
• Participates in the investigation and analysis of system security integration, testing, operations, and maintenance.
• Responds to cyber incidents and assists in investigating, resolving, and escalating cyber security issues.
• Provides customer service and technical support relating to security functions of the network, application, and enterprise systems.
• Evaluates user requirements and ensures they comply with all necessary policies and directives.
• Conducts Cyber Defense Analysis by using collected data from cyber security tools to analyze events that occur in COSA environments for the purpose of mitigating threats.
• Supports Cyber Defense Infrastructure by testing, implementing, deploying, maintaining, and administering the infrastructure systems, hardware, and software.
• Conducts Cyber Threat Analysis by deploying cyber indicators to maintain awareness of the status of highly dynamic operating environments.
• Collects, processes, analyzes, and disseminates cyber threat and/or warning assessments.
• Collaborates to identify access and collection gaps with other ITSD teams and organizations to mitigate threats to COSA Enterprise and Alamo Region Digital Environments.
• Performs related duties and fulfills responsibilities as required.
• Bachelor's degree from an accredited college or university
• Two (2) years of relevant technical and cyber security work experience, including internships
• CompTIA Security+

Preferred Qualifications

• Three (3) years relevant technical and cyber security work experience, including internships
• Experience in an agile environment

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Knowledge of 7 NICE Framework Workforce Categories
• Knowledge of business operations, systems requirements and IT processes and technologies
• Knowledge of information and data analysis requirements
• Knowledge of reporting analysis, design, and programming principles
• Skill in interpersonal communications and analytical thinking
• Skill in technical writing
• Skill in coordinating work projects
• Ability to perform all the essential functions of the position, with or without accommodations
• Ability to work in an office environment

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