Urgently Hiring: Customer service agent
Core Information:
- Location: Remote
- Position: Customer Service Agent
- Start Date: Immediate openings available
- Company: Workwarp
- Compensation: a competitive salary
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Description Introduction CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home... Description The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis. In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours. Responsibilities  Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)  Build dispatchers daily schedules with breaks and lunches taken into consideration  Determine which dispatchers are eligible for certain trips based on the language spoken by the member  Stack trips to contracted Care Partners  Answer inbound calls from members during evening hours  Coordinate evening trips as they come in  Assist with Care Partner related administrative tasks such as payment processing  Assist with Level 1 administrative tickets in Zendesk Requirements  Healthcare experience preferred  Consistently reliable and able to work evening shifts Continue Reading Last updated : 2024-09-19 Apply Job!Â
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