[Remote/WFM] Overnight Customer Service Dispatcher

We're looking for a reliable person to join us as a Overnight Customer Service Dispatcher! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.

 

 

Description Join our team as a Full-Time Overnight Dispatcher - Customer Service Representative! In this role, you will showcase your organizational skills and problem-solving abilities to ensure our customers receive the help they need, whenever they need it. If you genuinely care about customer safety and well-being, this position might be perfect for you! Company Culture and Environment We are a family-owned company that values team members and prioritizes their happiness. We promote a healthy work-life balance by offering flexible schedules, making it a fulfilling place to work. Career Growth and Development Opportunities We encourage employees who are passionate about helping others to apply, suggesting that there is room for growth and development in this rewarding position. Detailed Benefits and Perks ? Flexible work schedule ? Competitive pay ? Medical and dental benefits ? 401(k) plan with a 6% match Compensation and Benefits You will earn between (18.00 - )22.00 per hour, along with fantastic benefits, including medical, dental, and a 401(k) plan with a 6% match. Why you should apply for this position today If you?re ready to make a difference and help others from the comfort of your home, we?d love to hear from you! This is a rewarding opportunity to join a close-knit family that values its members and provides excellent customer service. Skills ? 1 years of dispatching experience, preferably within an HVAC company or similar field ? Excellent phone etiquette and communication skills ? Proficiency in computers and the ability to type 30 words per minute ? Familiarity with MS Word and Excel Responsibilities ? Work primarily in a remote setting, typically from 10:00 PM to 6:30 AM ? Be the soothing voice that greets customers during nighttime calls, providing reassurance and assistance ? Maintain a friendly demeanor while answering phone calls and effectively assisting clients ? Promptly dispatch technicians to assist customers and provide them with all necessary job details ? Foster excellent relationships with clients and contribute to seamless business operations Qualifications ? High school diploma or equivalent (preferred but not required) ? Prior customer service experience (preferred but not required) ? Bilingual in English and Spanish (preferred but not required) Education Requirements High school diploma or equivalent preferred but not required. Education Requirements Credential Category High School Diploma or Equivalent Experience Requirements 1 years of dispatching experience, preferably within an HVAC company or similar field. Why work in Peoria, AZ Peoria, AZ offers a warm climate, beautiful parks, and a friendly community atmosphere. It is an ideal location for those seeking a balance between work and leisure, with outdoor activities and cultural events enriching the lifestyle of its residents. Apply Job!

 

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