QA Associate (Remote)

We are seeking a tech-savvy, detail-oriented individual to join our team as a QA Associate! If you're the type of person that would enjoy reconstructing virtual room scans, improving customer outputs, and ensuring data quality, you'll thrive in this role. As a remote QA Associate, you'll review virtual room scans for accuracy and completeness, apply quality standards, and collaborate closely with teammates to ensure we deliver high-accuracy, data-rich outputs to customers around the world. The ideal candidate has a sharp eye for detail, willingness to learn, and finds contentment in performing repetitive testing tasks with consistency and focus each and every day. As a nice to have, we'd love it if you have experience working with floor plans or assets of a similar graphical nature. Please note, candidates must be US-based.

Key Responsibilities

• Review and verify floor plans generated from virtual scans (e.g., 3D camera data, LiDAR) for completeness, accuracy, and adherence to quality standards.
• Cross-check spatial data against reference materials such as original scan files, site notes, or photographic documentation.
• Identify discrepancies in dimensions, room labeling, layout structure, wall placements, window/door positioning, and other architectural features.
• Understand complex rules and standards to be able to quickly judge and give feedback to reviewers on their floor plans.
• Follow structured guidelines and make decisions within ambiguity.
• Collaborate with customer success and support teams to communicate errors, suggest corrections, and ensure revisions are implemented accurately.
• Maintain QA tracking documentation, logging issues, metrics, trends, and feedback for process improvement.
• Develop and update QA checklists and standard operating procedures to reflect evolving accuracy standards and scanning technologies.
• Perform spot checks and random audits of completed floor plans to ensure ongoing quality control.
• Work with product and engineering teams to provide feedback on tools and workflows used in scan processing and floor plan generation.
• Train new team members or contractors on QA best practices and quality expectations.
• Report on quality metrics, including error rates, turnaround times, and areas for improvement, to management.
• Other duties as assigned.

Qualifications & Skills

• 1+ years of experience in a Tech, Ops, or QA-related role, or property claims adjusting.
• Ability to provide clear feedback of a high quality.
• Experienced and comfortable conducting repetitive tasks on a daily basis.
• Familiarity with JIRA is preferred.
• Experience working with floor plans or assets of a similar graphical nature is preferred.
• Ability to multitask and manage multiple scans in a fast-paced environment.
• Experience working with and creating effective escalation procedures.
• Strong problem-solving skills and attention to detail.
• Excellent verbal and written communication skills.

Why Join Yembo?

• Opportunity to grow within a fully remote, dynamic, and supportive team.
• Work in a customer-first environment where your contributions make an impact from day one.
• You will be welcomed into a culture that values trust and candor, and allows team members the space to learn, grow, and thrive within this exciting company.

If you are passionate about ensuring data quality, thrive in a fast-paced testing environment, and have experience handling repetitive tasks at a consistent high level, we'd love to hear from you! What to Expect in the First 60 Days

• Onboarding & Training: Get introduced to the team, company culture, QA processes and systems, and in-house products.
• Shadow & Learn: Observe experienced team members, review common QA processes, and begin handling simple scans with guidance.
• Hands-On QA Testing: Start taking ownership of scans to test, evaluate, and provide feedback on.
• Increased Independence: Manage a queue of scans, improve turnaround times, and collaborate with the team to refine processes.

Salary: $60,000

Benefits

• 100% Employer Covered Health Care Plan for you and your family (Medical, Dental & Vision)
• Retirement Plan (We offer a 401k with 4% company match)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Unlimited Flex PTO, Flexible Sick Leave & 11 National Holidays)
• Parental Leave for both caregivers
• Annual Events & Meetups
• Work From Home (Fully Remote Team)
• Stock Option Plan
• Learning & Development Opportunities

If you don't meet all the requirements but think you would be a great fit for our team, we'd still love to meet you and encourage you to apply! Additionally, check out our careers page for more information on Yembo! Notice Yembo is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment, as Yembo does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state, or local law. We are not accepting submissions from recruiting firms at this time. #BI-Remote Apply tot his job