Customer Service Representative - Remote Opportunity near El Paso, TX

Embark on a Rewarding Career with Maximus as a Customer Service Representative!

Join our dynamic team as a Customer Service Representative, working remotely near El Paso, TX, and be part of our Health Texas project. As a key member of our customer care team, you will provide exceptional service and support to our customers via telephone, IVR, and web-based portals. Enjoy a competitive salary, comprehensive benefits, and a range of perks and discounts, while making a positive impact on our customers' lives.

About the Role

• Provide customer care and benefit enrollment services via telephone, IVR, and web-based portals
• Work in a fast-paced, dynamic environment, handling a high volume of customer inquiries
• Utilize excellent communication and problem-solving skills to resolve customer issues
• Meet quality assurance and performance metrics, with opportunities for bonuses and career growth

Why Join Maximus?

• Competitive Compensation: Earn a salary of $14.00 per hour, with quarterly bonuses based on performance
• Comprehensive Benefits: Choose from various insurance plans, including medical, dental, vision, and life insurance
• Future Planning: Prepare for retirement with our 401K retirement savings plan and company matching
• Paid Time Off: Enjoy PTO, holidays, and sick leave, with opportunities for professional development and growth
• Holistic Wellness Support: Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)

Requirements

• High school diploma or GED required, with 0-6 months of relevant professional experience
• Customer service experience preferred
• Must reside in the state of Texas, within 70 miles of El Paso
• Reliable, high-speed internet service and a quiet, distraction-free workspace required for remote work

What We Offer

• Paid, comprehensive training to equip you with the skills and knowledge needed for success
• Opportunities for career growth and professional development
• A diverse and inclusive work environment that values employee contributions
• A range of employee perks and discounts, including tuition reimbursement and employee assistance programs

How to Apply

Don't miss this opportunity to join our team and start your career with Maximus! Apply Now