Quality Control Specialist - Unlock Your Potential in Fleet Management

Join Element Fleet Management, the world's largest pure-play fleet manager, and become an integral part of our team as a Quality Control Specialist. We're seeking a highly skilled and detail-oriented professional to oversee transactional responsibilities, manage physical damage spend, and provide actionable insights to clients.

Key Responsibilities:

• Oversee physical damage spend and handle transactional responsibilities to ensure seamless operations
• Provide clients with transparent and timely updates on spending, ensuring they have a clear understanding of how and why money is spent
• Deliver real-time insights on physical damage to client contacts, enabling data-driven decision-making
• Attend client meetings and business reviews as a Subject Matter Expert (SME), providing expert guidance and support
• Educate internal stakeholders on best practices in the Collision Repair industry, promoting a culture of excellence

A Day in the Life:

• Analyze incoming estimates and photos to ensure safe, cost-effective, and brand-consistent repair plans
• Make informed spending decisions and recommendations for clients on vehicle repairs and replacements
• Conduct detailed analyses of repair estimates for various vehicle types, identifying opportunities for savings and optimization
• Communicate complex repair details to clients, providing clarity and transparency throughout the process
• Identify emerging trends, costs, and damage patterns, and deliver actionable insights to client contacts
• Develop and implement best practices for handling exceptions, such as flood vehicles, contamination, and natural disasters
• Serve as a trusted SME within the Repair team, providing expert guidance on cost and methodology of repairs

Ideal Candidate:

• High school diploma or equivalent required; Associate's degree preferred
• Minimum 3 years of experience in the automotive service industry, with collision industry experience highly valued
• In-depth knowledge of vehicle anatomy, repair techniques, and state and federal regulations regarding collision repair
• Physical Damage Appraiser license or equivalent experience; I-CAR certification a plus

What We Offer:

• A dynamic culture of innovation, empowerment, and accountability
• Comprehensive health and welfare benefits, paid time-off programs, and additional amenities
• Opportunities for growth and professional development in a rapidly evolving industry

If you're a motivated and detail-oriented professional looking to make a meaningful impact in fleet management, we encourage you to apply for this exciting opportunity.