[Remote] Benefits Administrator

Note: The job is a remote job and is open to candidates in USA. Confidential company is seeking a Benefits Administrator to manage employee benefits and support compliance with regulations. The role involves serving as a primary contact for employee benefit inquiries, processing enrollments, and supporting open enrollment and wellness initiatives.

Responsibilities

• Serve as a primary contact for employee benefit questions, including medical, dental, vision, retirement, voluntary benefits, and leaves of absence
• Assist employees with benefit enrollment, life events, and issue resolution with carriers and vendors
• Support benefits communication efforts by assisting in the preparation, distributing materials and answering follow‑up questions
• Process benefit enrollments, changes, and terminations in ADP and vendor systems
• Ensure accurate transmission of data to carriers and third‑party administrators
• Perform regular audits of enrollment data, payroll deductions, and vendor files
• Maintain benefits records, documentation, and employee files in accordance with company policies
• Assist with new hire onboarding and conduct benefits orientation meetings
• Administer leaves of absence in accordance with FMLA, ADA, state, and company policies
• Track leave usage, documentation, and return‑to‑work status
• Monitor COBRA administration and employee notifications
• Support ACA compliance activities, including data collection and 1095‑C preparation
• Assist HR with accommodation requests and compliance documentation
• Post and distribute the required benefits related documents
• Support the annual North America open enrollment process, including systems setup, employee communications, enrollment tracking and open enrollment meetings
• Coordinate with brokers and vendors to resolve enrollment or billing issues
• Review, reconcile and request payment for benefit invoices
• Assist with funding and reconciliation of HSA, FSA, and commuter benefits
• Support preparation of census data, audits, and regulatory reporting
• Process premium payments for employees on leave, as needed
• Coordinate wellness initiatives and benefit‑related programs
• Coordinate benefits education efforts throughout the year
• Participate in benefits‑related projects and process improvements as assigned

Skills

• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience
• 3–5 years of experience in benefits administration
• Working knowledge of employee benefits programs and related regulations (ERISA, HIPAA, ACA, FMLA)
• Experience administering multi-state leaves of absence
• Strong attention to detail and organizational skills
• Excellent customer service and communication skills
• Ability to manage multiple tasks and deadlines
• Ability to handle confidential information with discretion
• Bilingual (English/Spanish) required
• Experience with ADP Workforce Now or similar HRIS
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience supporting Canada benefits a plus

Company Overview