[Remote] Inside Sales Development Account Manager

Note: The job is a remote job and is open to candidates in USA. Worldwide Clinical Trials is a global, midsize CRO dedicated to improving lives through innovative approaches. The Inside Sales Development Account Manager will be responsible for generating new sales opportunities, engaging with prospective clients, and supporting business development efforts to achieve customer acquisition and revenue growth objectives.

Responsibilities

• Source new sales opportunities for your Business Development partner(s) through inbound lead qualification and outbound prospecting, with the focus on A and B accounts
• Engage and build rapport with prospects through calls, email, and social outreach activity
• Understand customer needs and requirements through research, discovery, and qualification, and drive leads through the early stages of the sales process
• Set appointments with new customers for your Business Development partner(s)
• Route qualified leads and opportunities to your Business Development partner(s) to further qualify, develop, and close
• Follow up with your Business Development partner(s) post meeting/call to determine results of such meetings and appropriate next steps to close the loop or move the opportunity forward
• Co-manage sales territories and develop territory plans and a strategy with your Business Development partner(s) to achieve new customer and revenue growth targets
• Build your opportunity funnel via research and identify target accounts, key prospects, and opportunities at each account within your territories
• Continually maintain and expand your database/funnel of target accounts, prospects, and opportunities within your territories
• Partner with Marketing to understand and leverage their initiatives, and Business Development to tackle territory targets and goals
• Track and manage your activity and outreach in Salesforce, CRM, and High Velocity, our sales automation tool; maintain all account, opportunity, contact, and lead records in these systems
• Use other technology and data tools to make connections, conduct research, and identify prospects
• Meet or exceed quarterly Meetings and RFP targets, along with other new business metrics as discussed with your manager
• Attend trades shows and other events as needed
• Leverage Social Selling techniques and tools to reach clients through digital channels, sharing information including Worldwide’s services, web conferences, industry meetings, SME news, etc
• Establish, nurture, and grow client relationships at the appropriate level
• Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive

Skills

• Must have CRO experience or a similar industry
• Strong written and verbal communication skills to clearly and concisely present information on calls and via email
• Drive and determination to succeed as well as meet and exceed targets and quotas
• Must be adaptable, professional, and motivated, and understand the sales cycle
• Ability to listen and identify pain points and customer challenges
• Ability to work under pressure, stay organized, multitask, prioritize, manage time effectively, and attend to administrative details in a fast-paced and constantly changing environment
• Demonstrated ability to cultivate and maintain effective internal and external relationships
• Proficiency in all MS-Office applications, including Microsoft Word, Excel, and PowerPoint
• Bachelor's degree in Life Sciences or a similar field
• Prior inside sales/sales development experience – minimum of 2 years of experience, including experience in developing new business, lead nurturing and qualification, prospecting, and appointment setting
• Experience with Salesforce or other CRM and sales automation tools, including the use of auto-dial systems
• CRO/pharmaceutical industry experience preferred, including knowledge of Phase I-IV clinical research and development

Benefits

• Competitive benefits package depending on location

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