[Remote] Senior Project Manager
Note: The job is a remote job and is open to candidates in USA. Plat4mation Americas is seeking a Senior Project Manager to lead complex ServiceNow delivery engagements and drive successful, measurable outcomes for clients. In this role, you will own the end-to-end delivery of large-scale or multiple concurrent projects, ensuring strong governance, effective stakeholder alignment, and high-quality execution.
Responsibilities
- Accountable for end-to-end delivery of ServiceNow implementation projects, ensuring success across scope, timeline, quality, and customer satisfaction
- Leads large-scale or multiple concurrent projects, driving structured execution, governance, and alignment to client business outcomes
- Deliver full lifecycle of large or multiple projects
- Manage multi-workstream and cross-functional delivery
- Ensure delivery meets scope, timeline, and quality targets
- Own RAID log and governance structure
- Drive proactive risk identification and mitigation
- Lead escalation and decision forums (Steering Committees)
- Maintain project plans, milestones, and roadmaps
- Provide executive-level reporting
- Use data to drive delivery decisions
- Act as a trusted advisor
- Manage senior stakeholders & priorities
- Support engagement growth opportunities
- Apply Agile, Scrum or hybrid methodologies
- Support business readiness and adoption
- Maintain strong understanding of ServiceNow capabilities
Skills
- 5–10 years project management experience
- Experience managing large-scale IT / Service projects, both strategic and tactical
- Strong understanding of the ServiceNow platform, its modules, and capabilities
- Experience with ServiceNow implementations, especially ITSM, ITBM, HR, Finance, and CSM modules
- Scrum Master, PMI, or PMP certificates are a plus
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