[Remote] Vice President, Account Management
Note: The job is a remote job and is open to candidates in USA. Datavant is the data collaboration platform trusted for healthcare. The Vice President, Account Management is responsible for leading relationships with complex, strategically important provider customers, focusing on retention, revenue growth, and value realization.
Responsibilities
- Own overall relationship health, retention, and growth for assigned strategic provider accounts
- Lead executive-level engagement and multi-threaded relationships across customer organizations
- Develop and execute account strategies aligned to customers’ business objectives, market dynamics, and growth initiatives
- Drive renewals, renegotiations, and expansion opportunities in partnership with GTM and Finance
- Champion adoption of Datavant’s digital solutions, global workflows, and modernized operating models
- Proactively identify account risk and lead resolution of high-impact customer issues
- Translate operational performance into clear, value-based narratives for senior customer stakeholders
- Partner closely with Service Delivery to ensure transparency, alignment, and issue resolution
- Collaborate cross-functionally with Product, Finance, Implementation, and Marketing to deliver on customer commitments
- Maintain accurate account plans, forecasts, and CRM documentation
Skills
- Bachelor's degree required; advanced degree preferred
- 8–12+ years experience in healthcare account management, strategic sales, or services
- Proven success managing large, complex provider or enterprise customer relationships
- Strong executive presence with the ability to influence senior stakeholders
- Demonstrated commercial acumen, including renewals, pricing, and margin considerations
- Deep understanding of healthcare provider environments and HIPAA-regulated services
- Excellent analytical, communication, and presentation skills
- Ability to travel up to 50–75%
- Advanced degree preferred
Benefits
- This role is eligible for additional variable compensation.
- At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
- To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
- Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category.
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