[Remote] Sage X3 ERP Systems Analyst - Remote Job Details | auroracann

Note: The job is a remote job and is open to candidates in USA. Aurora Cannabis is a leader in the global cannabis industry, dedicated to improving lives through science and innovation. The Sage X3 ERP Systems Analyst will support key stakeholders in optimizing business and technical processes related to Sage X3 and integrated systems, ensuring the integrity and functionality of the ERP solution.

Responsibilities

• Leverage system expertise in ERP modules including but not limited to DRP, MRP, Transportation, procurement, order management, inventory management, quality management, WMS, BOM, manufacturing, cultivation, finance and respective integration points/technologies (internal/external to ERP) to drive operational efficiencies and help reduce organizational cost
• Combine ERP expertise with technical knowledge of backend components to analyze, plan, prioritize, develop and implement a wide range of solutions to fulfill business requirements in a hybrid support and project role
• Partner with Finance, Supply Chain, Sales, Logistics and Inventory teams to ensure seamless integration and accurate representation of supply chain activities
• Provide timely and professional application systems support for assigned ERP applications within the Aurora Enterprise
• Proactively identify, catalog, prioritize application issues and enhancements, then provide accurate and timely resolution of these tasks while ensuring operational stability
• Conduct comprehensive root cause analysis for recurring issues and implement solutions to prevent future occurrences
• Coordinate with vendors and other tier 2/3 support teams to resolve complex issues
• Perform functional, technical, and performance testing to validate the operational stability of custom configured or vendor application systems
• Prepare and review monthly and quarterly evidence of IT enforced process controls
• Evaluate and document IT processes and procedures, and corresponding business processes and procedures, to ensure consistent support and administrative practices
• Create and maintain documentation for application systems including integrations, integrated systems and hosting infrastructure
• Develop, configure, enhance, and support in-house built or externally developed application systems by evaluating the business need, analyzing, gathering technical requirements, and developing software solutions in accordance with relevant IT standards
• Collaborate and build a strong relationship with all members of the IT team and key business stakeholders to create and maintain reliable, efficient, and high-quality application solutions
• As required, participate in application development projects through all facets of the Software Development Lifecycle or COTS product lifecycle to assess impact and ensure operational stability
• Ensure that supply chain applications comply with corporate policies and industry regulations
• Implement and maintain security protocols to safeguard sensitive supply chain data under the guidance of our cyber security team

Skills

• Knowledge of the cannabis industry considered a strong asset
• Bachelor's degree or diploma in Computer Science or a related discipline
• 5-10 years of experience in application support and system analysis
• Extensive Experience with ERP (Sage X3)
• Strong understanding and experience with IT operational process and control frameworks (ITIL, COBIT)
• Experience working in a publicly traded organization and working robust IT General Control frameworks
• Experience working with an enterprise level ITSM (ServiceNow)
• Hands-on experience with Sage X3 ERP, particularly in modules related to Finance, Inventory Management, Sales, Procurement, and Manufacturing. Ability to support and configure Sage X3 objects, manage master data, and troubleshoot functional or technical issues within Sage X3
• Understanding of financial, sales, logistics and inventory integration within Sage X3 including journal entries, reconciliation processes, sales orders, deliveries, manufacturing and stock allocation
• Knowledge of the cannabis industry considered a strong asset, including regulatory compliance, inventory tracking, and financial reporting requirements specific to the sector
• Knowledge of SOX compliance considered a strong asset, including regulatory compliance and gathering evidence of IT controls for auditors
• Working knowledge of computer systems, IT infrastructure hosting components, ERP technologies, programming fundamentals, and application design techniques, with an emphasis on optimizing business processes through Sage X3
• Familiarity with various Software Development Lifecycle (SDLC) methodologies including Agile, Waterfall, and hybrid models, as applied to ERP enhancement and deployment projects
• Experience supporting enterprise-level, multi-site, and global organizations, including configuration of Sage X3 to meet multi-company and multi-legislation requirements
• Proven track record of working on cross-functional ERP projects with multi-disciplinary teams in fast-paced, innovation-driven environments

Benefits

• You will enjoy a flexible work environment that is the perfect blend of work and fun! You will be empowered to achieve work-life balance with flexible hours, remote work options, meeting-free-Friday-afternoons and more!
• We will motivate you to go above and beyond with a competitive salary, professional development opportunities, company SWAG, team activities and modern technology.
• We are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies and more, with a collective passion to nurture an inclusive environment that helps you grow and provide people better days with cannabis.

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