[Remote] UX Design Manager

Note: The job is a remote job and is open to candidates in USA. Veracross is a SaaS-based School Information Systems provider that focuses on enhancing the quality of education for independent K-12 schools worldwide. They are seeking a UX Design Manager to define and implement UI/UX strategies, mentor designers, and improve user experiences across their product offerings. The role involves leading design initiatives while collaborating with product and engineering teams to deliver intuitive solutions for complex workflows.

Responsibilities

• Establish the design vision, principles, and standards that guide all UI/UX work across the company
• Define how UX integrates with product and engineering — from discovery through delivery — and codify the rituals, artifacts, and decision rights that make it work
• Lead UX design across multiple Veracross product areas, including SIS, Admissions, Academics, Communications, Fundraising, and FinTech
• Work within and evolve our design systems, ensuring consistency across legacy interfaces while contributing to modern, scalable design patterns
• Conduct user research and usability testing to deeply understand the needs of diverse personas—teachers, families, administrators, and students
• Create wireframes, prototypes, user flows, and high-fidelity designs that communicate clear, intuitive solutions for complex workflows
• Collaborate closely with product managers and engineering teams, translating requirements into elegant, feasible designs that scale across the platform
• Partner with engineering to ensure designs are implemented accurately across Ruby on Rails, Vue.js, and legacy front-end frameworks
• Use AI-assisted design tools to accelerate exploration, generate variations, and support documentation
• Advocate for UX best practices, accessibility standards, and user-centered decision-making across the organization
• Contribute to design system governance, helping define components, patterns, and guidelines used across all Veracross products
• Document UX patterns, research insights, and design rationale, ensuring clarity and alignment across teams
• Support cross-product integrations, ensuring cohesive experiences across the entire Veracross platform
• Manage, mentor, and develop UX designers across our product portfolio

Skills

• 5+ years of professional UX or product design experience, ideally in SaaS or complex workflow-driven products. 1-2 years or managing or leading designers
• Strong portfolio demonstrating user-centered design, problem-solving, and clear interaction design thinking
• Experience working within both modern and legacy design systems, with the ability to improve and extend them thoughtfully
• Proficiency with modern design tools (Figma preferred) and comfort using AI-assisted design workflows
• Ability to conduct user research, usability testing, and synthesize insights into actionable design recommendations
• Strong understanding of UX principles, interaction design, information architecture, and accessibility standards
• Excellent communication skills, with the ability to present design decisions clearly to designers, engineers, and non-technical stakeholders
• Experience collaborating with engineering teams and understanding technical constraints across front-end frameworks
• Ability to work effectively in a remote, mostly asynchronous environment
• A flexible, curious, and collaborative mindset
• Authorized to work in the United States
• Experience designing for education technology, student information systems, or multi-persona platforms
• Familiarity with Ruby on Rails or Vue.js environments and how design decisions translate into implementation
• Experience modernizing legacy interfaces or migrating products to new design systems
• Background in service design, workflow mapping, or complex multi-system environments
• Experience contributing to or managing a design system at scale
• Comfort facilitating workshops, design critiques, or cross-functional alignment sessions
• Experience working with distributed teams across multiple time zones

Benefits

• 3weeks of vacationper year
• 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
• 56 Hours of paid sick leave annually
• Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
• Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits

Company Overview