Part-Time Remote Customer Support Specialist – FSOP Public Records Lead for arenaflex

About arenaflex – A Global Beverage Pioneer

arenaflex is a world‑renowned leader in the beverage industry, celebrated for its iconic brands, innovative product portfolio, and commitment to sustainability. With a heritage that spans more than a century, arenaflex blends tradition with cutting‑edge technology to deliver refreshing experiences to millions of consumers every day. Our mission is to inspire moments of optimism and happiness, while driving positive change for communities and the planet.

Why Join arenaflex?

At arenaflex, we believe that great ideas come from diverse perspectives, and that a supportive, inclusive culture fuels creativity and performance. As a member of our team, you will be part of a high‑energy environment where collaboration, curiosity, and continuous learning are not just buzzwords—they are the foundation of our success. Whether you are working from home, a coffee shop, or a co‑working space, you will have the tools, resources, and mentorship needed to thrive.

Role Overview – FSOP Public Records Lead (Remote, Part‑Time)

The FSOP Public Records Lead is a strategic, client‑facing role responsible for delivering arenaflex’s annual sales objectives and key performance indicators (KPIs) across a defined portfolio of public sector accounts. Reporting to senior leadership, you will partner with internal teams and external bottlers to develop and execute growth plans, negotiate contracts, and ensure flawless implementation of brand initiatives. This position offers a unique blend of analytical rigor, relationship management, and creative problem‑solving—all while enjoying the flexibility of a remote, part‑time schedule.

Key Responsibilities

• Strategic Account Management: Own the end‑to‑end relationship with all arenaflex public sector clients, ensuring compliance with regulatory requirements and alignment with corporate goals.
• Growth Planning: Design and present comprehensive annual growth plans for each client, incorporating channel strategy, pricing, promotional calendars, and forecasted volume targets.
• Cross‑Functional Collaboration: Work closely with NAOU (North America Operations Unit) account teams, bottlers, and internal marketing groups to drive brand visibility and market share.
• Contract Negotiation: Lead negotiations for new and renewal contracts, focusing on long‑term partnership value and mutually beneficial terms.
• Performance Monitoring: Track and report on sales performance, market trends, and KPI achievement, providing actionable insights to senior leadership.
• Client Advocacy: Serve as the primary point of contact for client inquiries, proactively identifying opportunities and addressing challenges before they impact business outcomes.
• Data‑Driven Decision Making: Leverage Nielsen, IRI, and internal data platforms to analyze market dynamics, consumer behavior, and competitive activity.
• Project Execution: Ensure seamless rollout of promotional campaigns, product launches, and brand activations through clear communication and coordination with bottlers and field teams.
• Relationship Building: Cultivate high‑level relationships with key decision‑makers at client organizations, bottlers, and internal stakeholders.
• Travel & On‑Site Visits: Conduct quarterly on‑site visits with top‑tier clients and bottlers to gather market intelligence, assess execution quality, and strengthen partnerships (approximately 35% travel).
• Financial Stewardship: Audit and report on client budgets, travel & entertainment (T&E) expenses, and forecasted revenue to ensure fiscal responsibility.

Essential Qualifications

• Bachelor’s degree (BA/BS) in Business, Marketing, Finance, or a related field.
• Minimum 7 years of direct sales experience within the beverage industry, with a proven track record of selling into multiple retail channels.
• At least 5 years of experience engaging key accounts such as large institutional buyers, catering services, or government procurement entities.
• Demonstrated ability to develop and execute strategic growth plans that exceed revenue targets.
• Strong analytical mindset with proficiency in Microsoft Excel, PowerPoint, and Word; familiarity with Nielsen/IRI data is essential.
• Exceptional communication and presentation skills, capable of influencing senior executives and cross‑functional teams.
• Self‑motivated, results‑driven, and comfortable working autonomously in a remote environment.
• Valid driver’s license and willingness to travel up to 35% of the time, including both domestic and cross‑border trips.

Preferred Qualifications

• Advanced degree (MBA or related) or professional certifications in sales, marketing, or data analytics.
• Experience with public sector procurement processes and compliance standards.
• Prior exposure to digital sales platforms, CRM systems (e.g., Salesforce), and collaborative tools (e.g., Teams, Slack).
• Fluency in a second language, particularly Spanish or French, to support regional client interactions.
• Demonstrated success in leading cross‑functional initiatives that resulted in measurable brand growth.

Core Skills & Competencies

• Strategic Thinking: Ability to translate market insights into actionable growth strategies.
• Relationship Management: Skilled at building trust and long‑term partnerships with diverse stakeholders.
• Negotiation & Influence: Proven expertise in securing favorable contract terms while maintaining collaborative relationships.
• Data Literacy: Comfortable interpreting complex data sets and turning them into clear business recommendations.
• Project Management: Strong organizational skills to manage multiple initiatives, timelines, and deliverables simultaneously.
• Adaptability: Quick to adjust plans based on evolving market conditions, client feedback, or internal priorities.
• Communication: Clear, concise, and persuasive written and verbal communication style.
• Technology Savvy: Proficiency with collaboration platforms, data visualization tools, and mobile communication apps.

Career Growth & Development Opportunities

arenaflex invests heavily in the professional development of its employees. As a FSOP Public Records Lead, you will have access to:

• Mentorship programs with senior executives and industry veterans.
• Continuous learning resources, including online courses, webinars, and certifications.
• Opportunities to lead high‑visibility projects that shape the future of the brand.
• Potential pathways to senior regional sales leadership, global account management, or strategic marketing roles.
• Participation in arenaflex’s global talent mobility program, allowing you to explore assignments in other markets.

Compensation, Perks & Benefits

While specific salary details will be tailored to geography, experience, and performance, arenaflex offers a competitive total rewards package that includes:

• Base salary commensurate with market benchmarks for part‑time senior sales roles.
• Performance‑based incentive plan tied to achievement of sales targets and KPI milestones.
• Comprehensive health, dental, and vision coverage for you and eligible dependents.
• Retirement savings plan with company matching contributions.
• Generous paid time off, including holidays, personal days, and sick leave.
• Remote work stipend covering home office equipment, internet, and ergonomic accessories.
• Travel allowances and mileage reimbursement in line with corporate policy.
• Employee assistance program, wellness resources, and access to mental‑health support.
• Discounts on arenaflex products and exclusive invitations to brand events.

Work Environment & Culture at arenaflex

Our culture is built on four core values: Curious, Engaged, Inclusive, and Agile. We celebrate diversity, encourage open dialogue, and empower every team member to bring their authentic self to work. As a remote employee, you will be integrated into a vibrant digital community that includes:

• Regular virtual town halls with senior leadership to discuss strategy, performance, and innovation.
• Cross‑functional collaboration pods that foster knowledge sharing and creative problem‑solving.
• Employee resource groups (ERGs) focused on sustainability, community outreach, and professional development.
• Recognition programs that highlight individual and team achievements.
• Flexible scheduling that respects work‑life balance while meeting business needs.

Commitment to Equality & Inclusion

arenaflex is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Our inclusive hiring practices ensure that every candidate is evaluated on merit, experience, and potential.

How to Apply

If you are a dynamic, results‑oriented professional with a passion for building brands and driving growth in the beverage sector, we want to hear from you. Join arenaflex and become part of a legacy that refreshes the world while shaping a sustainable future.

Apply Job!