[Remote] Adoption Product Manager

Note: The job is a remote job and is open to candidates in USA. Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. As an Adoption Product Manager, you will act as the strategic and technical bridge between core product development and real-world deployment, ensuring new features are enterprise-ready and managing the lifecycle of incubating new products.

Responsibilities

• Orchestrate the formal lifecycle of incubating new products from inception through beta, managing complex internal/external test groups to collect actionable feedback and deliver hundreds of pre-release bug fixes before General Availability (GA)
• Partner directly with Product Owners during early-stage ideation, translating real-world deployment constraints, client health challenges, and security baseline demands into core product requirements
• Author comprehensive deployment guidance, standard operating procedures, training workflows, and documentation to enable external support structures (PS, CS, and Account Teams) to successfully manage downstream customer deployments
• Manage relationships with high-value Premier enterprise customers, tracking deployment telemetry and diagnosing high-impact operational blockers
• Perform deep-dive root cause analysis (RCA) on enterprise-wide adoption blockers—such as software packaging issues, enrollment failures, and third-party security tool conflicts—to build permanent remediations into the product roadmap
• Apply Scrum/Agile methodologies to traditionally rigid infrastructure processes, running team ceremonies to enhance delivery predictability and cross-functional accountability across product, engineering, and security programs

Skills

• Strong hands-on engineering or architectural background utilizing Omnissa Workspace ONE UEM and/or Microsoft Intune
• Proven experience managing or supporting large-scale enterprise endpoint fleets (e.g., environments with 10K+ to 30K+ physical endpoints, multi-platform systems, or complex VDI/DaaS integrations)
• Direct experience designing and deploying modern device management configurations, including Configuration Service Providers (CSPs), custom SyncML profiles, ADMx-backed policies, and cloud-based device provisioning (e.g., Autopilot, zero-touch deployment)
• Demonstrated capability to diagnose complex ecosystem health issues, software update workflows, and infrastructure dependencies
• Educational background in Computer Engineering, Business Admin, or a related technical program
• Extensive background with Microsoft Endpoint Configuration Manager / System Center Configuration Manager (MECM/SCCM), specifically managing task sequences, application supersedence, and modern co-management attachment strategies
• Strong capability administering macOS/iOS fleets via Jamf Pro, with deep knowledge of Apple Business Manager, Jamf Connect, and custom scripting/packaging tools. Jamf certifications (200, 300, or equivalent) are highly valued
• Familiarity aligning endpoint management with robust security frameworks (e.g., NIST CSF) and enterprise identity/access control providers (Azure AD/Entra ID, Okta, Duo, or ADFS)

Benefits

• Corporate bonus program
• Employee ownership
• Health insurance
• 401k with matching contributions
• Disability insurance
• Growth opportunities

Company Overview